Purpose of this Privacy and Cookies Policy

This Privacy and Cookies Policy describes how we collect, use, share, sell, or otherwise disclose information we collect about you, and applies to our collection via our websites, which include tql.com, careers.tql.com, tql.taleo.net, traxltl.tql.com, trax.tql.com, carrierdashboard.tql.com, and tqlcarriers.rmissecure.com, whether  individually or in any combination, as well as other web sites operated by or on behalf of TQL; our software; our mobile applications, including, without limitation, TQL Carrier Dashboard, O-T-G On the Go (as applicable and as accessible to our employees), and TQL TRAX (including mobile application and web portal and  any other versions of the foregoing); our internal employee website, The Hub, and other internal communication services; via our third-party service providers  that send email and text communications on our behalf; and our other products and services, which are accessible by computer, tablets, consoles, mobile  phones, and other electronic devices, which may be identified by a trademark or this Privacy and Cookies Policy (collectively “TQL Site(s)”).

As for who “we” are, we are Total Quality Logistics, LLC (“TQL”, “our”, “us”, “we”). PLEASE READ THIS PRIVACY AND COOKIES POLICY CAREFULLY BEFORE USING ANY OF THE  TQL SITES, AS THIS PRIVACY AND COOKIES POLICY, AND OUR TERMS OF USE (https://www.tql.com/TERMS) GOVERN YOUR ACCESS TO AND USE OF THE TQL SITES. THE TQL SITES  ARE AVAILABLE FOR YOUR USE ON THE CONDITION THAT YOU AGREE TO THIS PRIVACY AND COOKIES POLICY AND OUR TERMS OF USE. IF YOU DO NOT AGREE TO THIS  PRIVACY AND COOKIES POLICY AND OUR TERMS OF USE, DO NOT ACCESS OR USE THE TQL SITES. BY ACCESSING OR USING ANY OF THE TQL SITES, HOWEVER, YOU AND THE  ENTITY YOU ARE REPRESENTING (“YOU” OR “YOUR”) SIGNIFY YOUR AGREEMENT AND CONSENT TO BE BOUND BY THIS PRIVACY AND COOKIES POLICY AND OUR TERMS OF USE.

This Privacy and Cookies may be amended from time to time and posted on the TQL Sites. Before using or accessing the TQL Sites, please review the Privacy and  Cookies Policy for any changes as your continued use of the TQL Sites will constitute your agreement and consent to any modified terms to the fullest extent of the  law and as your acknowledgement that TQL has a legitimate interest in using personal information you provide to us in accordance with this Privacy and Cookies  Policy. You may not use a TQL Site for commercial benefit without TQL’s written consent. 

We are committed to ensuring that any personal information supplied by our customers, employees, potential employees, job applicants, carriers, or visitors to  TQL Sites, or generated because of our business activities is collected and used with full disclosure in accordance with applicable law. You can visit and enjoy TQL  Sites without disclosing any personal information about yourself; however, TQL offers some special services that will only work properly if you share certain  personal information about yourself. 

Please note that a few third parties administer functions for TQL via their owned and/or operated websites, specifically, careers.tql.com, tql.taleo.net, and  tqlcarriers.rmissecure.com. These websites are owned and/or operated by third parties though TQL is able to access certain functions and certain information  collected via those websites for its purpose, including employment, hiring, carrier onboarding and related information collection, etc. Each of these websites is  subject to the applicable third parties’ privacy policy and terms of use (See the Section below titled “Third-Party Website Service Provider Cookies” for further  information on certain of the applicable third party privacy policies). To the extent TQL uses, collects, shares, processes, or does anything else with information  collected via those websites, this Privacy and Cookies Policy and our Terms of Use will apply, but it will not apply to the overall functionality of the website and to  the third-party’s individual policies. For these reasons, these third party sites are still deemed “TQL Sites” due to the integration of functionality and sharing of  information, and to those extents, and those extents only, this Privacy and Cookies Policy and our Terms of Use apply. For other purposes, however, those specific  third party sites are subject to the applicable third party’s own terms of use and privacy policy and you are encouraged to review and understand them prior to  submitting any information via them.  

TQL may collect personal information about you through a TQL Site or by other means. If required by applicable law, TQL will obtain your permission before  collecting this information. Whether TQL collects your personal information through a TQL Site or by other means, you agree that this Privacy and Cookies Policy  governs TQL’s collection, use, and disclosure of your personal information that TQL obtained. If you do not agree to be bound by this Privacy and Cookies Policy,  then you may not access or use any TQL Site.

For purposes of this Privacy and Cookies Policy, "TQL" (and “our”, “us”, “we”) shall include Total Quality Logistics, LLC and all of its affiliates and subsidiaries.

Information Collected

TQL collects personal information; communications that occur via the TQL Sites; business information; employment and potential employment-related  information; and some payment/ordering information. This information may include, without limitation, contact information such as your name, email, address,  phone number, information you provide to use to set up an account with us such as user name, user ID, password, and for authentication purposes (such as  account security questions), information you may provide during employment, information you may provide regarding prospective employment at TQL, location  from which you are accessing the TQL Site, course data, user content including photos and/or videos that you may upload to the TQL Site, customer support  information, crash data, performance data, product interaction information, other diagnostic data, usernames and passwords used to access TQL Sites, financial/payment information to make purchases or financial transactions, other financial information, third party contact information that support business processes  completed on your behalf, government identification, contact information for people you refer to TQL, employment/recruitment information (whether provided by  you directly to TQL or through a third party, e.g., Indeed, LinkedIn, etc.), content you post, mobile device unique identifiers, Social Media identifiers, geo-location  data (such as location data processed via the Carrier Dashboard app and/or information received via in vehicle devices), information pertaining to shipments  and delivery (such as origin and destination locations), other information you may provide to us directly, such as when you participate in any of our promotions,  contests, events, surveys, webinars, chats, requests for suggestions or similar activities, and internet activity information.

TQL may also collect information automatically related to your interaction with and use of TQL Sites. Such information may include, without limitation, device  identifiers, hardware information, IP address, cookie information, browser type, settings, language, and other information about your interaction with TQL Sites.  In addition, TQL may use the information you provide to access, monitor, transmit, receive, delete, retrieve, store, maintain, and use the content in an account that  you create with us, including your selections, key strokes, and cursor movements to provide services to you, operate the TQL Sites, or carry out TQL’s legal  obligations.  This information may be combined with all other previously mentioned information, as well as with information from third parties.  For more  information, please see TQL’s Terms of Use.

Falcon Trans Use of Information Collected

TQL may use the information collected in many ways, including, without limitation, to: (i) provide you with your requested products and services; (ii) operate,  improve, and analyze TQL Sites or TQL’s products and services; (iii) provide and improve TQL’s customer service to customers, carriers, applicants, and other  vendors; (iv) communicate with you and personalize your use of TQL Sites; (v) provide transportation information to TQL’s customers and carriers; (vi) provide  legal and administrative notices; (vii) contact you regarding employment/potential employment, whether through phone calls, emails, or text messages/SMS;  (viii) promote security; (ix) prevent fraud; (x) comply with applicable laws and regulations; (xi) collect payment for TQL's products and services (including as  necessary or required by law obtaining government-issued identification information); (xii) verify the identity of persons with whom TQL communicates or does  business; (xiii) facilitate the recruitment process including to determine qualifications for hiring and make hiring decisions and to keep potential applicants  updated about future roles; (xiv) make payments; (xv) advance other purposes disclosed to you through TQL Sites or TQL’s marketing, presentations, or  literature; (xvi) to allow for and/or facilitate internal employee communication and other employment uses; (xvii) to allow for and/or facilitate direct  communication with carriers; (xviii) for marketing purposes; (xix) communicate with you about promotions ,contests, events, surveys, webinars, chats, requests  for suggestions or similar activities, and to allow you to participate in and to administer these activities; (xx) improve our products and services and develop new  products and services; (xxi) understand and improve the effectiveness of, and troubleshoot our application software, websites and mobile apps’ content,  functionality and usability; (xxii) enforce any commercial agreement; (xxiii) comply with applicable industry standards and company policies; and (xxiv) for any  other use that we provide notice and/or that you provide consent. TQL collects and uses personal information solely for TQL's legitimate interests in conducting  TQL's business and not for profiting from the transfer or sale of personal information.

Falcon Trans Sharing of Information Collected

This Privacy and Cookies Policy describes how we collect, use, share, sell, or otherwise disclose information we collect about you, and applies to our collection via  our websites, which include tql.com, careers.tql.com, tql.taleo.net, traxltl.tql.com, trax.tql.com, carrierdashboard.tql.com, and tqlcarriers.rmissecure.com, whether  individually or in any combination, as well as other web sites operated by or on behalf of TQL; our software; our mobile applications, including, without limitation,  TQL Carrier Dashboard, O-T-G On the Go (as applicable and as accessible to our employees), and TQL TRAX (including mobile application and web portal and  any other versions of the foregoing); our internal employee website, The Hub, and other internal communication services; via our third-party service providers  that send email and text communications on our behalf; and our other products and services, which are accessible by computer, tablets, consoles, mobile  phones, and other electronic devices, which may be identified by a trademark or this Privacy and Cookies Policy (collectively “TQL Site(s)”).

As for who “we” are, we are Total Quality Logistics, LLC (“TQL”, “our”, “us”, “we”). PLEASE READ THIS PRIVACY AND COOKIES POLICY CAREFULLY BEFORE USING ANY OF THE  TQL SITES, AS THIS PRIVACY AND COOKIES POLICY, AND OUR TERMS OF USE (https://www.tql.com/TERMS) GOVERN YOUR ACCESS TO AND USE OF THE TQL SITES. THE TQL SITES  ARE AVAILABLE FOR YOUR USE ON THE CONDITION THAT YOU AGREE TO THIS PRIVACY AND COOKIES POLICY AND OUR TERMS OF USE. IF YOU DO NOT AGREE TO THIS  PRIVACY AND COOKIES POLICY AND OUR TERMS OF USE, DO NOT ACCESS OR USE THE TQL SITES. BY ACCESSING OR USING ANY OF THE TQL SITES, HOWEVER, YOU AND THE  ENTITY YOU ARE REPRESENTING (“YOU” OR “YOUR”) SIGNIFY YOUR AGREEMENT AND CONSENT TO BE BOUND BY THIS PRIVACY AND COOKIES POLICY AND OUR TERMS OF USE.

This Privacy and Cookies may be amended from time to time and posted on the TQL Sites. Before using or accessing the TQL Sites, please review the Privacy and  Cookies Policy for any changes as your continued use of the TQL Sites will constitute your agreement and consent to any modified terms to the fullest extent of the  law and as your acknowledgement that TQL has a legitimate interest in using personal information you provide to us in accordance with this Privacy and Cookies  Policy. You may not use a TQL Site for commercial benefit without TQL’s written consent.  

We are committed to ensuring that any personal information supplied by our customers, employees, potential employees, job applicants, carriers, or visitors to  TQL Sites, or generated because of our business activities is collected and used with full disclosure in accordance with applicable law. You can visit and enjoy TQL  Sites without disclosing any personal information about yourself; however, TQL offers some special services that will only work properly if you share certain  personal information about yourself.  

Please note that a few third parties administer functions for TQL via their owned and/or operated websites, specifically, careers.tql.com, tql.taleo.net, and  tqlcarriers.rmissecure.com. These websites are owned and/or operated by third parties though TQL is able to access certain functions and certain information  collected via those websites for its purpose, including employment, hiring, carrier onboarding and related information collection, etc. Each of these websites is  subject to the applicable third parties’ privacy policy and terms of use (See the Section below titled “Third-Party Website Service Provider Cookies” for further  information on certain of the applicable third party privacy policies). To the extent TQL uses, collects, shares, processes, or does anything else with information  collected via those websites, this Privacy and Cookies Policy and our Terms of Use will apply, but it will not apply to the overall functionality of the website and to  the third-party’s individual policies. For these reasons, these third party sites are still deemed “TQL Sites” due to the integration of functionality and sharing of  information, and to those extents, and those extents only, this Privacy and Cookies Policy and our Terms of Use apply. For other purposes, however, those specific  third party sites are subject to the applicable third party’s own terms of use and privacy policy and you are encouraged to review and understand them prior to  submitting any information via them.  

TQL may collect personal information about you through a TQL Site or by other means. If required by applicable law, TQL will obtain your permission before  collecting this information. Whether TQL collects your personal information through a TQL Site or by other means, you agree that this Privacy and Cookies Policy  governs TQL’s collection, use, and disclosure of your personal information that TQL obtained. If you do not agree to be bound by this Privacy and Cookies Policy,  then you may not access or use any TQL Site.

For purposes of this Privacy and Cookies Policy, "TQL" (and “our”, “us”, “we”) shall include Total Quality Logistics, LLC and all of its affiliates and subsidiaries.